ChatbotCard Service Level Disclaimer

Effective Date: August 2, 2026

This Service Level Disclaimer explains the availability expectations for the ChatbotCard platform. Unless you have a separate written agreement signed by Nyla Technologies LLC, no specific uptime, response time, or service level commitment is provided.

1. Service Availability

We strive to provide reliable, high-quality service; however, uninterrupted or error-free operation cannot be guaranteed.

2. Scheduled Maintenance

We may perform maintenance, upgrades, security patches, or infrastructure changes that temporarily affect availability. Whenever practical, maintenance will be scheduled to minimize disruption.

3. Third-Party Dependencies

ChatbotCard relies on third-party providers, including cloud hosting, AI providers, payment processors, email services, SMS services, DNS providers, and internet infrastructure. Interruptions affecting these providers may impact our Services.

4. No Guaranteed Uptime

Unless otherwise agreed in writing, ChatbotCard does not guarantee any minimum uptime percentage, response time, recovery time objective (RTO), or recovery point objective (RPO).

5. Customer Responsibilities

Maintain internet connectivity.
Use supported browsers and devices.
Keep account information current.
Maintain copies of important business data where appropriate.

6. Limitation of Liability

Nyla Technologies LLC shall not be liable for business interruption, lost profits, lost opportunities, lost data, or other damages resulting from downtime, maintenance, outages, or third-party service failures, except as required by applicable law.

7. Contact

Nyla Technologies LLC
ChatbotCard
Email: hello@chatbotcard.com
Website: https://chatbotcard.com