Effective Date: August 2, 2026
This Chargeback Policy explains how Nyla Technologies LLC handles payment disputes and chargebacks related to ChatbotCard products and services.
If you have a billing concern, order issue, or subscription question, please contact us before initiating a chargeback. Most issues can be resolved quickly through our support team.
Customers have the right to dispute genuinely unauthorized or fraudulent transactions through their payment provider. We cooperate fully with valid investigations.
When a chargeback is initiated, we may temporarily suspend access to applicable products, subscriptions, AI services, or account features until the dispute is resolved.
We may provide payment records, order confirmations, shipment tracking, activation records, login history, communications, and other relevant documentation to the payment processor when responding to a chargeback.
Knowingly filing a false or fraudulent chargeback after receiving products or services may constitute a breach of our Terms of Service and may result in account suspension, collection efforts, or other legal remedies.
If a chargeback is decided in our favor, you remain responsible for any unpaid balances, applicable fees, taxes, or collection costs permitted by law.
Nyla Technologies LLC
ChatbotCard
Email: hello@chatbotcard.com
Website: https://chatbotcard.com